YourMembership Advanced Support

Tailor-made training, consulting, and tech support crafted to fit your association's unique goals.

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Let's get you some YM help!
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At Starkweather, we know YourMembership technology is not always intuitive. Don't worry, expert support and care are just a click away!

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We have several packages available to fit your association's needs. Check out what is included below!

Technical Expertise

We're here to give you peace of mind. Our team knows the ins and outs of YourMembership. Most of us have been supporting this platform for 10 Years or more. As we have watched the platform evolve we've gained a deep understanding of it's eccentricities. This platform is huge and could take a lifetime for one person to learn everything.

We often hear, "It isn't always the most intuitive system," but our experience and knowledge can help break down barriers and demystify the system. Allow us to relieve the burden for your staff. We advise you on how to do it, complete setup in most cases, and provide training documentation so your team can be informed always.

Personalized Account Management

You are not a number in a queue with us! We strive to build strong relationships and get to know what success means for you. You have a dedicated account manager who learns about your business and how you use the platform so you're not tossed around to different specialists each time you reach out. No more explaining yourself and organization over and over and over again.

Dedicated Account Manager

Get to know your named account manager who understands your unique needs and is committed to helping you succeed.

Proactive Meetings

We set up regular meetings to prepare for your success and prevent future problems.

Availability

Your named account manager, secondary account manager, or the support team are available during Starkweather working hours (9 AM - 6 PM US EST).

Get Support Today!

At Starkweather, we know YourMembership
technology is not always intuitive. Don't worry,
expert support and care are just a click away!

Book a Consultation

Seamless Coordination

When you invest with us, we invest in you! Along with having a dedicated team member that gets to know your association and everything it takes to help you improve, we understand YM at a deep level. We have been supporting associations on this platform for over 15 years, with many of us having direct insider experience at YM. Altogether, we have a total of 100 years of experience! We are YM's most experienced and trusted partner so if issues do arise, we help communicate with them on your behalf. And since we know the system, we know how to properly advocate for your team!

YM Support Coordination

Starkweather coordinates with YM support so you don't have to, ensuring a smooth and efficient process.

Operational Continuity

Maintain continuity of operations even as staff comes and goes, with the assurance that the specialized YM skills you need will always be available.

Easy Commnuication

With a guaranteed 2-day business response there is no more wondering how long you have to wait.

Creative Services

Beyond basic support and project management, these packages can include bespoke YM design services for custom pages and libraries, API consulting and development, Business Process Models, GA4 and SEO consulting, and data cleanup and review. You won't find this kind of bundle anywhere. With our wrap around services, we are the right choice for YM help without the hassle of an AMC. (Most of which do not have the in-depth knowledge of YourMembership like our staff.)

YM Design Services: Get a YM veteran designer on your team without waiting in the YM queue.

GA4 and SEO Consulting: Help your potential members find you and know where your organization ranks on an organic search.

API Project Management: Expert consulting before your API projects and application development.

Custom Report Build Outs: Get the information how and when you need it.

Are you ready to stop stressing about YourMembership Software?

Schedule with us today!
Book Now!

Our technology-focused Mission:

We give association leaders peace of mind.
We'll  help you hit your goals, manage your technology,
create value for your stakeholders, and advance your mission.

Contact Us

EMAIL: engage@starkweather.us | PHONE: +1-608-338-5032  +44 020 3290 0325 | LOCATION: 7 N Pinckney St Suite 300, Madison, WI 53703

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